![]() ![]() Yes that is correct”.Īs far as I can see, ActivInspire on Yosemite appears to ignore any newer version of the Java RE that is installed (installing the latest Java RE appears to serve no purpose, unless you need it for something else). ![]() ![]() Promethean Technical Support replied to my question ” You’re saying that if I want to run ActivInspire on Yosemite, I have to install the legacy Java 6 RE?” by email with “Thank you for confirming. To leave us your feedback, please use the form at: įor full Technical Support contact information, please visit and search for Article 10860.įor full details around Product Registration and ActivCare Warranty please visit If the issue persists, please do not hesitate to contact us again: we will be happy to consider other available options. In this case, the best thing would be to perform the following actions in this order:ġ) Remove the version of Java currently installed (you may find this link useful: )ģ) Reboot your MAC machine (please note: this is an integral part of the solution) This error is usually encountered when the Java installation has gone wrong, or when Java has been corrupted for some reason. I am sorry you are experiencing some issues with ActivInspire and Yosemite OS. Thank you for contacting Promethean Tech Support.
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